We are equally committed to women’s health, providing a variety of treatments and products to support different stages and aspects of a woman’s life. Whether you are looking for solutions for contraception, menstrual health, menopause management, or general wellness, Vigor is here to help you make informed choices and find the best products for your needs.
At Vigor, we offer a comprehensive selection of treatments and products specifically designed to address common men’s health concerns. From sexual health and prostate health to hair loss and overall wellness, our curated range of products ensures that men can confidently manage their health with the right support and solutions.
Welcome to the Vigor Pharmacy FAQ section! Here, we address the most common questions about our services, products, and policies. We understand that navigating your health and wellness needs can sometimes be complex, and we are here to provide clear, concise, and helpful information to support you. Whether you have questions about prescriptions, over-the-counter medications, health and wellness products, or our various pharmacy services, you’ll find answers here. If you don’t see your question listed, please don’t hesitate to reach out to our friendly and knowledgeable staff for personalised assistance.
Unfortunately, we will not be able to accept medication that has left our pharmacy hub. In cases where your order was delivered faulty or damaged, please contact us and we should be able to arrange a replacement.
Once you have completed a questionnaire and gone through the checkout, the order is final and cannot be cancelled. This is because of how prompt and quick our process is. The order is placed and then we act fast to get your items to you as soon as possible.
We currently deliver within the United Kingdom (including the Channel Islands and Isle of Man) and Northern Ireland.
We are unable to deliver overseas, or to the Republic of Ireland.
Vigor and all our prescribers are registered with the GPhC. At all times we will adhere to best practices and put our customers first in the services that we provide.
We would inform your GP of your consultation only if you have given us the permission to. In the consultation form there is a section which asks the customer if you would like us to inform your GP, if you fill yes, you are then required to fill in your GP details.
Once agreed and then processed by our team, your refund should be back in your account within 3-5 working days.
NHS exemption certificates are only valid for NHS prescriptions. The Vigor service is a private consultation by a private prescriber. As such, medication charges will apply for these orders.
Vigor is accessible to men and women between the ages of 18 and above. We currently don’t cater to men or women under 18. If you’re in need of contraception under the age of 18, please speak to your regular healthcare provider or call the NHS 111 service.